Novynix

The product is WhatsApp marketing and lead generation software that automates replies in under 3 seconds, qualifies leads, answers FAQs from a knowledge base, and books appointments to solve lost revenue from slow or missed responses outside business hours. It sells to marketers, sales and support teams at growing small and mid-sized businesses in retail and e-commerce, real estate, healthcare, education, financial services and professional services. Compared to tools that handle one piece and upsell the rest, it bundles AI agent, shared inbox, CRM pipeline, campaigns and analytics with AI included from the entry plan and is delivered as no-code SaaS via the official WhatsApp Business API on an existing number.

Key features

• Instant AI replies under 3 seconds
• Automatic lead qualification and tagging
• Automatic appointment booking and reminders
• WhatsApp Business API with verified number
• Unified inbox for WhatsApp, Instagram, SMS, Email
• Embeddable website chat widget
• Shared team inbox with assignment
• Private internal notes with @mentions
• Multiple inboxes for Sales and Support
• AI reply suggestions and thread summaries
• Auto-translation and sentiment analysis
• Visual no-code automation builder
• Keyword and time-based trigger flows
• Conversation routing to team members
• Real-time performance dashboard
• Lead conversion and response tracking