Mio

The product is an automated calling service that dials phone numbers, navigates phone menus, and waits on hold until a live person answers, solving long waits for government agencies, pharmacies, and support queues. It sells to consumers handling personal administrative calls such as IRS, USCIS, healthcare, and household services. It is delivered through a web app where users describe who to call in plain language and choose live connection or delegated handling with a summary, charging only when a connection succeeds.

Key features

• Dials phone numbers automatically
• Navigates phone menus and trees
• Waits on hold until human answers
• Rings user when live person picks up
• Handles errand calls on behalf of user
• Sends summary and receipt by email
• Generates transcript of automated portion
• Uses separate Mio number for calls