Make

The product is a visual automation platform that connects apps, data sources, and AI models to build and manage workflow automations and AI agents. It addresses manual work and disconnected systems across functions such as IT, operations, marketing, sales, finance, and customer experience. It is for operations teams and developers in businesses of various sizes that need to automate processes across their tech stack. It is delivered as a SaaS platform with drag-and-drop, code, and prompt-based building, 3,000+ pre-built app integrations, and centralized visual management.

Key features

• Connect 3,000+ pre-built apps
• Build automations visually via drag-and-drop
• Build via code or prompt
• Build and manage AI agents
• Agentic automation adapting in real time
• Library of ready-made AI agents
• MCP server for AI actions
• Visual landscape for automation management
• IT monitoring and incident response automation
• Operations data synchronization automation
• Marketing lead and CRM automation
• Sales outreach and reporting automation
• Finance quote-to-cash automation
• Customer onboarding and support automation
• HR onboarding and offboarding automation