Lyngo

An AI phone receptionist that answers inbound calls, handles general enquiries, books, reschedules and cancels appointments directly in practice management software, and transfers urgent clinical or billing calls, addressing missed calls and after-hours coverage. It sells to healthcare clinics including physiotherapy, chiropractic, osteopathy, podiatry, psychology and speech pathology practices, serving practice managers, front-desk and operations staff in small to mid-sized clinics. It is delivered as a SaaS subscription with integrations to systems such as Cliniko, Nookal, PracSuite and Splose.

Key features

• Answer inbound calls 24/7
• Manage bookings, reschedules and cancellations
• Answer general enquiries and FAQs
• Book appointments into PMS live availability
• Transfer urgent clinical and billing calls
• Make outbound rebooking calls
• Integrate with Cliniko, Nookal, PracSuite, Splose