Logwise
Turns frontend and API errors into guided recovery steps for users, groups repeated failures, and provides support with full context including event ID, URL, release, and suggested fix.
Logwise is a developer tool that turns frontend and API errors into guided user recovery flows, reducing support tickets by helping users self-resolve issues before they contact support. It targets engineering teams and customer support teams in SaaS companies using React, Next.js, and other modern stacks. The product differentiates by focusing on the user recovery loop, complementing tools like Sentry and Datadog, and includes PII redaction and support handoff context.
Key features
- Error recovery flows for users
- Group repeated errors by root cause
- PII redaction before storage
- Support handoff with full context
- React SDK with error boundary
- Fingerprint similar errors
- Deflection tracking for resolved issues
- Integration with Slack, Zendesk, Freshdesk
Social posts
- No social media activity within the last 30 days
GTM channels
- Blog
- Community
- API
- Docs
- Changelog
ICP
- Software developers
- Engineering teams
- Customer support teams