Koi
Streamlines eParcel contract shipping labels, automates Shopify inventory sync, and integrates CRM and operations management.
Koi is an ecommerce order management platform that streamlines shipping label creation, inventory sync, and customer management for online retailers. It solves the problem of disjointed tools by integrating shipping, inventory, and CRM into one system. The platform targets Australian ecommerce merchants, particularly those with over 2,000 orders per year, who use Shopify and need efficient fulfillment. It is positioned as a merchant-built solution, offering one-click label printing and AI-powered automation, delivered as a SaaS platform.
Key features
- One-click eParcel label creation
- Shopify inventory sync
- Integrated CRM
- Barcode label generation
- Picking and packing lists
- Barcode scanning
- Low inventory alerts
- Serial number tracking
- Quotes and invoices
- AI product descriptions
- AI customer service emails
- Shipping tracking
- Delivery address validation
- Fraud detection
- Carrier calculated shipping rates
- Live shipping rates
- Supplier order tracking
- Shipping stationery inventory
- Extra order statuses
- Live exchange rates
- MyPost shipping labels
- Aramex shipping labels
- Sendle shipping labels
- Postage scales
- Monitor orders in transit
- Exploded order view
- eCommerce tasks
Social posts
- No social media activity detected
GTM channels
- Blog
- Newsletter
- Community
- Docs
ICP
- Ecommerce merchants
- Operations teams
- SMB owners