Knoku
Connects various sources (website, GitHub, Notion, Confluence, Jira, Zendesk, OpenAPI) into a unified index and provides cited AI answers through widget, Slack, and API, with analytics on deflection and gaps.
Knoku is a source-backed AI answer platform that connects websites, GitHub, Notion, Confluence, Jira, Zendesk, and OpenAPI to provide cited answers via widget, Slack, and API. It solves the problem of scattered information and unverified AI responses by indexing public and internal sources into one searchable index. The product targets technical teams, including support, IT, and developers, in companies of all sizes, from startups to enterprises. It is positioned as a self-serve solution that can be set up in minutes without changing the existing docs stack, and it offers analytics to track deflection and knowledge gaps.
Key features
- Website crawl with scheduled refresh
- GitHub repo sync with commit updates
- Sync GitHub discussions, issues, PRs
- Notion page sync
- Confluence space sync
- Jira ticket indexing
- Zendesk Help Center sync
- OpenAPI schema indexing
- Cited answers in widget, Slack, API
- Deflection tracking across channels
- Traffic source analytics
- Repeated questions and gap identification
- No social media activity within the last 30 days
- Blog
- Community
- API
- Docs
- Customer support teams
- Software developers
- IT teams