Kali Concierge

The product is a branded AI concierge for hotels that answers guest questions 24/7 on WhatsApp, Telegram and email using the hotel's own data, covering rooms, policies, directions and local recommendations, with specialized support for guests traveling with dogs including dog-friendly venues, walks, health guidance and border rules. It sells to hotels and hospitality operators, serving front-desk, operations and support teams that handle repetitive guest messaging in B2B and B2B2C contexts. It is delivered as a SaaS concierge trained on each property's facts and a verified dog-friendly dataset, operating in 30+ languages.

Key features

• Answer hotel hours, policies, rooms and rates
• Provide directions, transfers and parking details
• Recommend local bars, restaurants and attractions
• List verified dog-friendly bars and restaurants nearby
• Recommend dog-friendly walks, parks and trails
• Provide personalized multi-day dog-friendly itineraries via email
• Advise on toxic ingestion and nearest emergency vet
• Check weather and breed for safe walking windows
• Answer border vaccination, breed and quarantine rules for 129 countries
• Respond natively in 30+ languages on WhatsApp, Telegram and email