IncidentHub

The product is a vendor outage monitor and status page aggregator that watches 1125+ third-party cloud and SaaS services in real time and alerts teams when a dependency goes down, consolidating active incidents, maintenance reminders, and historical availability in one place. It sells to operations, IT, and development teams in businesses that depend on external vendors, including larger organizations that need separate team configurations. It is delivered as a SaaS platform with a free tier, integrating with notification and ticketing tools and providing unified, white-labeled status pages on dedicated subdomains.

Key features

• Monitor 1125+ vendors in one place
• View active incidents at a glance
• Private status page ingestion
• Drill down into incident details
• Fine-tuned real-time alerting
• Choose components to monitor
• Turn off selected alerts
• Choose alert lifecycle per vendor
• Auto-detect vendor components
• Alerts via Email, Slack, Teams
• PagerDuty integration
• Discord integration
• Custom webhook integration
• API for custom integrations
• Zendesk integration
• Freshdesk integration
• BoldDesk integration
• Jira Service Management integration
• Unified status page on subdomain
• Historical availability trends
• Uptime history filtered by components
• Complete incident timeline per service
• Password protect status page
• Whitelabel status page on custom domain
• Multiple independent teams support
• Team-specific alerting and status pages