Incident/Ops
Runs incident management within Slack, including starting incidents, logging timeline updates, tracking severity, generating AI postmortems, and managing on-call rotations.
Incident management tool that runs entirely within Slack, enabling teams to start incidents, log updates, and generate AI-powered postmortems using simple slash commands. It solves the problem of context switching and manual note-taking during incident response. The product targets engineering teams, including developers, SREs, and on-call engineers, in companies of various sizes. It is delivered as a Slack app with a free tier and enterprise options, differentiating itself by integrating incident management directly into the team's existing communication platform.
Key features
- Start incidents with slash commands
- Log timeline updates automatically
- Track severity levels (sev1-sev4)
- Generate AI-powered postmortems
- Export postmortems to Markdown
- View incident analytics and trends
- Manage on-call rotations and schedules
- Searchable incident history per channel
- No social media activity within the last 30 days
GTM channels
- Community
- Docs
ICP
- Engineering teams
- DevOps sre teams
- Software developers