Harvestr
Centralizes customer feedback, analyzes it with AI, ties it to revenue data, and supports prioritization and closing the feedback loop
Launch screenshots from Product Hunt, Jul 2021
The product is a product feedback management platform that centralizes customer feedback from multiple sources, applies AI categorization and analysis, and connects feedback to CRM revenue data to prioritize roadmap decisions and close the loop with teams and customers. It sells to product, customer success, sales, and executive teams at B2B SaaS companies, with a focus on high-growth mid-market and enterprise organizations. It is delivered as a SaaS platform with 20+ integrations to CRM, support, call intelligence, and development tools and automated workflows.
Key features
- Centralize feedback from all sources
- AI feedback categorization and analysis
- Sync revenue data from CRM
- Prioritize by revenue impact
- Feedback loop status updates
- Customer roadmaps embedded in tools
- Integrations with Slack and Teams
- Integrations with Salesforce and HubSpot
- Integrations with Intercom and Zendesk
- Integrations with Gong and call tools
- Integrations with Jira and Linear
- Chrome extension for feedback capture
- No social media activity within the last 30 days
GTM channels
- Blog
- Marketplace
- Community
- Docs
ICP
- Product teams
- Mid market companies
- Enterprises