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Monitors real-time website visitor behavior to provide proactive sales guidance, support assistance and per-visitor content optimization
The product is an AI platform that monitors website visitor behavior in real time, including clicks, scrolls and hesitation, to provide proactive sales guidance, support assistance and per-visitor content optimization. It is for sales and support teams in B2B companies that operate websites and need to convert visitors and assist struggling users. It is delivered as a SaaS widget installed with a line of code and a JavaScript API, with model-agnostic LLM support and client-side encryption for data control.
Key features
- Real-time user activity monitoring
- AI-powered personalized interactions
- Proactive struggling user detection
- Context-aware support chat
- Seamless human agent escalation
- AI assistance for human agents
- Automatic website structure analysis
- Per-visitor content optimization
- JavaScript API for web apps
- Model-agnostic LLM support
- Client-side encryption
- Control over monitored users and data
- No social media activity within the last 30 days
GTM channels
- API
ICP
- Customer support teams
- Sales teams
- Marketing teams