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CXassist

Automates email replies with AI drafts, inbox triage, and integrations.

cxassist.ioCustomer SupportSep 2023Boise, United States1-10CXassist

An AI-powered email assistant that automates replies for Gmail and Outlook, solving the problem of time-consuming email management. It targets founders, operators, and support teams in small to mid-sized businesses. The product differentiates by offering draft-first adoption, tone matching, and clear escalation rules, with a focus on human control.

Key features

  • AI drafts replies in your voice
  • Auto-send or draft mode per label
  • Smart categorization: Priority, Support, FYI, Spam
  • Inbox manager with labels and filters
  • Magic Rewrite for tone and style
  • Translation in 100+ languages
  • Intelligence dashboard with KPIs and sentiment
  • Integrations with Slack, HubSpot, Stripe, Shopify
  • Webhooks and translation on Pro
  • Usage tracking and plan limits
Social posts
  • No social media activity within the last 30 days
GTM channels
  • Blog
  • Marketplace
  • API
  • Docs
ICP
  • Startups
  • SMB owners
  • Customer support teams