CustomerIQ
Captures and analyzes emails, calls, and meetings; automates CRM updates and follow-ups; provides AI insights and call coaching.
Launch screenshots from Product Hunt, May 2024
An AI platform that connects to email, phone systems, and CRM/AMS to capture and analyze customer interactions, automating CRM updates and follow-ups. It serves sales and support teams in B2B companies, aiming to increase deal velocity and service quality. The platform is delivered as a SaaS with a free tier and enterprise options, differentiating through AI-driven conversation analysis and automation.
Key features
- Capture emails, calls, meetings
- Record and transcribe calls
- Mobile voice notes
- Search across conversations
- Email categorization and prioritization
- Draft contextual replies
- Automated CRM notes and records
- Create deals and contacts automatically
- Update properties from conversations
- Draft follow-up emails and proposals
- Topic filters for semantic search
- HubSpot integration
- No social media activity within the last 30 days
GTM channels
- Blog
- Marketplace
- API
- Docs
- Changelog
ICP
- Sales teams
- Customer support teams
- Revops teams