Coveo

The product is an AI search and conversational discovery platform that indexes enterprise data to deliver relevant search results, product recommendations, personalization, and generative answers for commerce, service, website, and workplace use cases. It sells to large enterprises in retail, manufacturing, financial services, healthcare and high tech, serving marketing, customer support, IT and developer teams. It is delivered as a SaaS platform with APIs, unified indexing, and prebuilt connectors and integrations for systems such as Salesforce, SAP, Shopify, ServiceNow and Zendesk.

Key features

• AI Search
• Conversational Search
• Conversational Product Discovery
• Generative Answering
• Passage Retrieval API
• AI Recommendations
• Personalization
• Unified Indexing
• Agentic AI & Retrieval
• MCP Server for AI agents