Clairytee
Aggregates feedback from Slack, tickets, and calls into deduplicated, ranked themes with evidence and prioritized actions
The product is SaaS software that aggregates customer feedback from Slack, support tickets, Linear, and call recordings, deduplicates and groups related mentions into ranked themes with confidence scores, and delivers prioritized actions with quotes and source links to prevent shipping based on gut feeling or recency bias. It sells to product managers, operations staff, and executives at B2B SaaS and PLG companies between Series A and C with 2-10 PMs who ship weekly and manage feedback across multiple sources. It is positioned against manual Notion docs and spreadsheets and is delivered as an automated daily ingestion and Monday digest with human review before action ships.
Key features
- Cross-source deduplication and grouping
- Intent classification (bug, feature, feedback)
- Ranked themes with confidence scores
- Revenue impact ranking
- Evidence trails with quotes and links
- Account-level context per priority
- Monday morning Slack digest
- Linear ticket enrichment
- Exportable evidence briefs
- Auto-ingestion from Slack, Pylon, Linear, Gong
- Continuous sync without CSV exports
- One-click override and approval
- No social media activity within the last 30 days
- No GTM activity detected
- Product teams
- Executives founders
- Operations teams