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ChatBot

Trains AI agents on website content to answer questions, recommend products, and close sales automatically across multiple channels.

www.chatbot.comAI AgentsSep 2017Boston, United States201-500Text, Inc.

An AI-powered chatbot platform that trains on website content to automate customer support and sales conversations. It solves the problem of handling repetitive inquiries and capturing sales opportunities 24/7. The product targets businesses of all sizes, including ecommerce, retail, education, healthcare, and banking, serving customer support, sales, and marketing teams. It is delivered as a SaaS solution with a free trial and enterprise options, and it differentiates by learning from existing knowledge sources and integrating with multiple channels.

Key features

  • AI chatbot training
  • Customer list
  • AI live chat automation
  • AI help desk tickets
  • Workflows
  • Text App for desktop
  • Integrations
  • Website behavior tracking
  • Customer details personalization
  • Context-aware responses
  • On-brand replies
  • Custom instructions
  • Knowledge hub
  • LinkedIn0.3/day
GTM channels
  • Blog
  • Partner program
  • Marketplace
  • API
  • Docs
ICP
  • Customer support teams
  • Sales teams
  • Marketing teams