CaseAI
WhatsApp AI receptionist that reads PDFs and website content to answer questions instantly 24/7, handle FAQs, and capture contact details
The product is a WhatsApp-based AI receptionist that answers customer questions using business PDFs and website content, providing instant 24/7 replies, handling FAQs and capturing contact details to prevent lost leads from slow responses and time-zone gaps. It is for B2B sales and support roles in small businesses and solo-founder teams that handle inbound inquiries via WhatsApp and website chat. It is delivered as a SaaS platform connected via the official WhatsApp API with no-code setup, document upload, and a website widget.
Key features
- WhatsApp AI receptionist via Cloud API
- Answers from PDFs and website content
- 24/7 instant automated replies
- FAQ handling
- Lead capture (name and email)
- Website chat widget embed
- Human handoff to manager
- Manager alerts via dashboard and email
- Dashboard with logs and usage counts
- Knowledge base storage for documents
- No social media activity within the last 30 days
GTM channels
- Blog
- API
ICP
- Customer support teams
- Sales teams
- SMB owners