BetterFeedback

AI-powered post-purchase surveys for Shopify stores that ask follow-up questions after checkout to uncover the reasons behind purchases. It serves ecommerce merchants and marketing, data, and operations teams in small to mid-sized businesses. The tool integrates directly with Shopify, requires no code, and uses AI to generate dynamic survey conversations, providing deeper insights than static surveys.

Key features

• AI-generated survey conversations
• Post-purchase surveys on order confirmation page
• No code required
• Attribution analysis with deep follow-ups
• Product feedback on purchase hesitations
• Satisfaction monitoring and issue flagging
• Theme and sentiment grouping of responses