Acute

The product is a customer feedback management tool that collects user feedback through an embeddable widget, centralizes scattered feature requests, and provides insights to prioritize what to build next and reduce churn. It sells to B2B product teams, co-founders and product managers at startups and small to mid-size SaaS companies. It is delivered as SaaS with an embeddable website widget and workflow integrations including Intercom, offered with a free tier for the first 20 suggestions.

Key features

• Collect customer feedback via embeddable widget
• Prioritize feature requests by impact
• Vote on feature requests
• Keep customers informed and engaged
• Sync data with workflow tools
• Intercom integration