Vonage

Provides communications APIs and cloud platforms for messaging, voice, video, and verification to embed communications into applications and business workflows. Sells to developers, IT teams, and support/contact center teams in businesses ranging from small businesses to enterprises. Delivered as SaaS and infrastructure APIs with integrations for Microsoft Teams, Salesforce, and ServiceNow, available via self-serve APIs and managed unified communications and contact center services.

Key features

• RCS messaging
• SMS / MMS messaging
• WhatsApp messaging
• Email messaging
• Conversational Connect
• Video Features
• Broadcast Video API
• Programmable Voice
• Branded Calling
• SIP Trunking
• Fraud Defender
• Verify (2FA)
• Identity Insights
• Unified Communications Desktop Admin Portal
• Business SMS
• Vonage Meetings
• Speech Analytics
• Omnichannel Dialer
• Workforce Management
• CRM and marketing automation integrations