Users Loop
Collects, organizes, and acts on customer feedback with widgets, roadmaps, analytics, and AI-powered support.
A feedback management platform that helps product teams collect, organize, and act on customer feedback. It solves the problem of scattered feedback and expensive tools by offering a unified solution. The platform is designed for SaaS product teams, including product managers and customer support, in small to mid-sized companies. It is positioned as an affordable alternative to multiple tools, with features like feedback widgets, roadmaps, and AI-powered support.
Key features
- Customizable feedback widgets
- Auto-detect user context and browser info
- Customer profiles with MRR and LTV
- Public product roadmaps
- Feedback trends and analytics
- Helpdesk and knowledge base
- Live chat support
- AI-powered auto-responses
- Smart notifications for high-value feedback
- API and webhooks
Social posts
- No social media activity within the last 30 days
GTM channels
- Affiliate program
- Docs
ICP
- Product teams
- Customer support teams