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Customer Support

Help desks, shared inboxes, live chat and support bots — the tools teams use to answer customers at scale.

450 products tracked, ranked by public go-to-market activity.

Top by activity and momentum

  1. 1.CloudTalk
  2. 2.ChatBotKit
  3. 3.Channel
  4. 4.Feedbask
  5. 5.Chatbase
  6. Full leaderboard →
Customer Support

Feedback Brief

AI

Collects and analyzes customer feedback, automatically extracts key issues, categorizes feedback, and prioritizes issues by frequency and impact.

For SupportFree TrialBuilt with Next.js+13

8fs

Project Management

Provides branded client portals for file sharing, inline viewing, commenting, and approval, with permanent links and version history.

Flat-RateFor FoundersGrowth+6

Retalk

Live Chat

AI chatbot that instantly answers customer questions from existing content and reduces repetitive support requests

For SupportAI-NativeGrowth+5

Cenote

AI Agents

AI sales agents that handle calls, SMS, and WhatsApp to engage leads and customers.

HIPAAHealthtechOn Google Cloud+12

GaliChat

AI Agents

AI agents trained on a company's knowledge base to provide accurate, context-aware customer support and lead generation.

For SupportFor SalesNo-Code+13

Happy to Help

AI

Monitors real-time website visitor behavior to provide proactive sales guidance, support assistance and per-visitor content optimization

SDK / EmbeddedFor SupportAPAC+7

SenseFeedback

Customer Support

AI-powered feedback platform that collects from every channel and auto-organizes by category, sentiment and priority

For SupportAPI-FirstOn Vercel+13

Libredesk

Help Desk

Unifies live chat and email into one inbox, with AI assistant, agent copilot, automations, granular permissions, CSAT surveys, custom attributes, macros, auto assignment, SLA management, SSO, and API.

Open-Source (Free)For SupportSelf-Hosted+13

Chatsguru

AI Agents

Build and embed AI chatbots on websites to automate support, capture leads, and gain insights.

For SupportFor SalesNo-Code+14

Atlas Broadcast

Customer Support

AI help desk that automates support, assists agents, manages knowledge, and handles ticketing across channels

Per-SeatFor SupportFor Founders+12

AppReply

Customer Support

Manages and replies to app store reviews automatically, with AI-generated replies, alerts, and analytics.

For SupportFree TrialFor Product+14

Omakase AI

AI Agents

Provides AI-powered voice and chat agents for e-commerce, with real-time product sync, add-to-cart functionality, and analytics.

E-CommerceRetail & E-CommerceFor Support+17

AssureOkay

Communication

Daily check-in app that alerts emergency contacts automatically when a scheduled check-in is missed

Hardware & DevicesHealthtechB2B2C+13

Toughtongueai

AI

Provides AI-powered roleplay for practice and automation for sales, hiring, and coaching conversations.

For HRFor SupportFor Sales+15

Otak

AI Agents

Creates AI-powered chatbots for WhatsApp with no-code builder, team inbox, and hybrid AI-human mode.

For SupportAPACMobile App+13

HippoMod

AI

AI-powered social media moderation and engagement tool that filters harmful comments and suggests replies.

On Google CloudFor SupportB2B2C+13

Feeedbackr

Analytics

Collects user feedback via hosted portal and analyzes it with AI to surface actionable themes and priorities

Usage-BasedFor ProductBuilt with Next.js+9

Agentplace

AI Agents

Creates AI agents that answer questions, book appointments, handle customer service, and deliver services online.

Agency & ServicesFor SupportNo-Code+15

Toolhouse

AI Agents

Platform of AI workers that complete repetitive tasks such as document processing, research, and ticket handling using connected tools and returning finished outputs

For SupportFor SalesContact Sales+16

elv

Social Media Tools

Combines AI and human moderators to hide unwanted comments and reply faster to positive comments, protecting trust and reputation.

For SupportFreeMartech+12

ExtReviewBot

Analytics

Monitors and analyzes browser extension reviews across multiple stores, sends Slack alerts, and provides AI-powered summaries and sentiment analysis.

Browser ExtensionFor ProductBuilt with Next.js+16

Heep

AI Agents

Answers missed calls and messages 24/7 and converts inquiries into confirmed reservations with follow-ups and reminders

Retail & E-CommerceMobile AppEMEA+8

AreYouSafe?

HR

Triggers safety checks, sends incident notifications, and provides real-time employee safety status reports.

For HRFor ITAI Feature+9

Talkstack

AI Agents

Provides AI voice and text agents that automate customer support, sales outreach, lead qualification, appointment scheduling and reminders across phone, SMS, WhatsApp, Telegram and email

TechstarsFor SupportFor Sales+13

Thread Archive

Communication

Archives Slack messages and automates member outreach via bulk DMs and onboarding sequences.

For SupportCommunityAI Feature+11

Enumhq

Customer Support

AI chatbot plugin for Crisp that trains on websites and documents to answer user questions 24/7

For SupportPlatformAI-Native+9

Fernand

Customer Support

A customer support platform that lets you respond on any channel, create a knowledge base, use an AI agent for front-line support, and sync with your team.

Per-SeatFor SupportFor Founders+11

Copied

Communication

Provides clipboard history and saved reply templates accessible from the iPhone keyboard, allowing one-tap paste in any app.

For SupportOne-TimeMarketplace+11

WAPlus

CRM

WhatsApp Web extension that manages contacts, conversations and leads, automates replies and scheduled messages, and syncs data with external CRMs

For SupportAPACBrowser Extension+10

Marblism

AI Agents

Automates email, social media, lead generation, SEO, calls, and legal tasks using AI agents.

For SupportBuilt with Next.jsFor Founders+13

Exec

Sales

AI training platform that turns playbooks and recorded calls into personalized practice, scoring and certification for high-stakes conversations

HealthtechFor HRFintech+15

CX Genie

Customer Support

Automates customer support and sales with AI agents, workflows, and human handover.

Agency & ServicesFor SupportAPAC+16

LoomFlows

Customer Support

Collects visual feedback via Loom videos and annotated screenshots, allows voting on features, and provides a forum for discussion.

For SupportFor ProductBuilt with Next.js+14

Inkeep

AI Agents

Deploy AI teammates that understand your data, product, and tools to automate customer interactions and knowledge management.

SDK / EmbeddedFor SupportB2B2C+16

Ordemio

Customer Support

AI support agent that automates frontline tickets, answers 24/7, troubleshoots issues and executes actions with human handoff

On Google CloudFor SupportEMEA+13

Phonely

AI Agents

Builds and optimizes AI agents for voice, chat, SMS, and API to automate and improve customer interactions.

For SupportFor SalesAPI-First+13

Stammer

AI Agents

Build and deploy white-label AI chatbots and voice agents for customer support, lead generation, and appointment scheduling.

Agency & ServicesFor SupportUsage-Based+15

Jelly

Help Desk

Provides a shared inbox with assignment, internal comments, mail rules, saved replies, and activity tracking.

Flat-RateFor SupportInfrastructure & API+10

Turf

Customer Support

Provides embeddable community forums, knowledge bases, feedback boards, and event management to drive customer engagement.

SDK / EmbeddedFor SupportCommunity+11

Chatway

Live Chat

Provides live chat, AI chatbot, unified inbox, multilingual support, and ecommerce integrations.

Retail & E-CommerceFor SupportFor Sales+14

Simple Commenter

Customer Support

Lets clients comment directly on live web pages, with threaded replies and file attachments, and syncs feedback to Slack, Jira, Trello, and other tools.

For SupportFor ProductBuilt with Next.js+13

ChatFlow

Customer Support

Automates customer support with AI that answers in seconds, cites sources, and provides sentiment analysis across all channels.

B2GFor SupportB2B2C+14

MyBot.Chat

LLM Tools

No-code AI chatbot platform that builds chatbots from website, PDF and text content using ChatGPT and Llama 3 to automate customer support and lead generation

On Google CloudFor SupportFor Sales+13

Boards

AI Agents

Helps businesses take calls and book appointments using AI voice interactions.

For SupportOn VercelFor Operations+11

Features.Vote

Project Management

Collects user feedback, prioritizes roadmap, and announces updates via changelogs.

SDK / EmbeddedFree TrialFor Product+15

Insighto

Project Management

Collects customer feedback, allows upvoting, and prioritizes features.

CommunityFor ProductFree+13

Toggles for Outlook

Customer Support

Applies complete email workflows in Outlook, inserting approved messages, attachments, and recipients with one click, and enforcing consistency.

Per-SeatFor SupportBrowser Extension+13

Ringly

Customer Support

Handles WISMO, returns, product, inventory, and policy phone calls 24/7, and attributes Shopify orders.

Retail & E-CommerceFor SupportEMEA+8

Watchdog

Communication

AI bot that automatically moderates content, enforces community rules, and answers FAQs

For SupportNorth AmericaFor Operations+9

Rispose.com

Customer Support

Build and embed AI agents on any site or platform to automate support, sales, and engagement.

For SupportFor SalesNo-Code+15