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Customer Support

Help desks, shared inboxes, live chat and support bots — the tools teams use to answer customers at scale.

450 products tracked, ranked by public go-to-market activity.

Top by activity and momentum

  1. 1.CloudTalk
  2. 2.ChatBotKit
  3. 3.Channel
  4. 4.Feedbask
  5. 5.Chatbase
  6. Full leaderboard →
Customer Support

Tahc

Customer Support

Automates routine customer questions with AI, notifies humans for complex issues, and evolves the knowledge base with each conversation.

For SupportFor ProductMobile App+12

Aidkit

Help Desk

Helpdesk tool for capturing, managing, and resolving support tickets with video/screenshot capture and email replies

Per-SeatFor SupportEMEA+9

Formrule

AI

Groups semantically similar customer submissions and triggers alerts when thresholds are met to surface systemic issues

For SupportFor OperationsAI-Native+6

Clienwork

Project Management

Centralizes client requests, breaks them into work items, tracks statuses, and shares progress via a client portal with GitHub and Slack integrations and AI triage.

Built with Next.jsFor FoundersAI Feature+12

Helply

Customer Support

Unifies support channels, uses AI to resolve and draft replies, detects churn and upsell signals, and routes them to relevant teams.

For SupportUsage-BasedFor Sales+13

Metricsense

Analytics

Reads 100% of customer conversations, scores both sides, flags issues like wrong information or missed next steps, and provides quote-linked findings.

For SupportSelf-HostedAPAC+14

FeedbackOtter

Customer Support

Captures annotated screenshots, console logs, network data, and browser context with every bug report to address vague customer feedback

For SupportNon-AIFor Developers+9

CaseAI

AI Agents

WhatsApp AI receptionist that reads PDFs and website content to answer questions instantly 24/7, handle FAQs, and capture contact details

Flat-RateFor SupportAPAC+9

Donkey

Customer Support

Embeds a support chat widget, syncs tickets to Slack/Discord/Telegram threads, and sends automatic email reminders for missed replies.

SDK / EmbeddedFor SupportFor Founders+13

Frostbyte

Project Management

Captures ideas, bugs and feedback in one queue, converts them into tasks with context, and ships them in focused releases with notifications

APACFor ProductFor Executives+13

TalkMate

Customer Support

Turns voice or text conversations into structured enquiries, leads, and requests.

For SupportB2B2CAPAC+12

Talkolia

AI

Creates AI chatbots trained on website content to answer visitor questions automatically.

For SupportNo-CodeOn Vercel+12

Neuro Plus G Brain

Health & Fitness

Provides AI-powered therapy chatbot for mental wellness support, emotional care, and cognitive guidance, including tools like PTSD checker, ADHD task defuzzer, and social skills builder.

HealthtechOn Google CloudAI-Native+5

Telio

Customer Support

Provides 24/7 AI-powered customer support via voice and text, automating common inquiries and after-hours requests.

For SupportNo-CodeNorth America+10

Handsom.ai

Customer Support

Investigates tickets across connected systems, resolves complex cases, drafts replies, and learns from human decisions.

E-CommerceRetail & E-CommerceFor Support+10

Evee

AI Agents

AI assistant platform that answers customer questions instantly, recommends products, and recovers abandoned carts to increase sales

E-CommerceRetail & E-CommerceFor Support+14

Kaily

AI Agents

Automates customer conversations across sales and support, from product discovery to post-purchase assistance.

Retail & E-CommerceFor SupportFor Sales+13

Knav

AI Agents

Adds an AI-powered command palette to websites for instant answers and navigation via keyboard shortcuts.

SDK / EmbeddedFor SupportMarketplace+13

Feedvote

Project Management

Provides a branded feedback portal, public roadmap, and changelog, with approved requests syncing to Linear.

For SupportFor ProductOn Vercel+10

Receptionst

Customer Support

Provides 24/7 automated website chat support with instant responses, lead capture, and qualification.

For SupportFor FoundersAI-Native+8

Notedis

Project Management

Collects and manages visual feedback with screenshot annotation, centralizes feedback in a dashboard, captures context automatically, and supports email replies and AI integration.

For SupportFree TrialFor Product+9

Heyo

Live Chat

A live chat widget for direct human conversations with website visitors to collect feedback, provide support, and engage during onboarding or checkout

For SupportAPACFor Sales+13

Fibre AI

Customer Support

Enables customers to upload large files directly in support conversations, with files going straight to your cloud storage.

SDK / EmbeddedGDPRFor Support+16

SiteSideKick

Customer Support

Deploys an AI chatbot trained on business documents and website content to answer customer questions 24/7, reducing support tickets.

For SupportNo-CodeOn Vercel+13

Orchis

AI Agents

Converts documentation into an AI agent that answers questions 24/7

SDK / EmbeddedOn FastlyFor Support+10

CraftCX

AI

Analyzes AI-handled support conversations to measure quality, surface recurring issues, and provide evidence for improvements

For SupportFor ExecutivesOn Vercel+9

Yuma

AI Agents

Automates customer interactions across support, sales, and social DMs by using AI agents that take actions such as processing returns, cancellations, and subscription changes.

Retail & E-CommerceFor SupportAPI-First+14

ReclaimDesk

Customer Support

Logs found items, manages claims, communicates with guests via email relay, and tracks statuses.

For SupportBuilt with Next.jsPlatform+13

FlowBot

Marketing

Automates customer support, sales, and marketing on WhatsApp and websites using AI agents and no-code workflows.

For SupportFor SalesFree Trial+15

Roastnest

Customer Support

Captures screenshots, screen recordings, and console logs with feedback and sends it to desired channels.

SDK / EmbeddedOpen-Source (Free)Self-Hosted+15

Root Managed Services

Customer Support

Provides managed IT, cybersecurity, cloud, backup/DR, network, pen testing, web hosting, and app development services with 24/7 monitoring and support.

Agency & ServicesContact SalesFor IT+8

Ada

AI Agents

AI customer service agent platform that automates resolutions across voice, messaging, and email

For SupportContact SalesNorth America+7

Onepard

LLM Tools

Scans website pages, answers visitor questions, and captures leads via a chat page or widget.

Built with Next.jsPlatformOn Vercel+9

Cossistant

Customer Support

AI agent that embeds in a SaaS app to answer support questions, manage inbox conversations, and escalate to humans when needed

SDK / EmbeddedFor SupportFor Product+11

Perspective

AI Agents

Replaces static forms with adaptive AI conversations that interpret natural language, detect intent, ask follow-ups, validate inputs, and convert free-form interaction into schema-aligned data.

For SupportFor SalesOpen Source+14

Suggest

Customer Support

Captures website feedback with rage clicks or custom triggers, including diagnostic data and session video.

On FastlyFor SupportFor Sales+13

Saylo

Project Management

Collects and organizes user feedback, enables voting and prioritization, and publishes roadmaps and changelogs

SDK / EmbeddedFor SupportFor Product+14

Intervo

AI Agents

Build and deploy AI chat and voice agents for customer support, lead qualification, and receptionist tasks, with features like multi-LLM support, AI workflows, and voice customization.

For SupportOpen SourcePlatform+14

Leaping

AI Agents

Deploys AI voice and text agents to automate customer service, appointment booking, and outbound call campaigns, handling calls with built-in telephony and transcribing interactions.

Agency & ServicesFor SupportB2B2C+15

Caret

Communication

Provides real-time answers and live suggestions during calls from docs and past meetings

For SupportFor SalesSubscription Software+14

Mando AI

Customer Support

Builds and deploys AI support agents that answer customer queries instantly across multiple channels, with human handoff and integrations.

Retail & E-CommerceFor SupportNo-Code+13

Sara, the AI Interviewer

AI Agents

Provides three autonomous AI teammates that resolve support tickets, book meetings and qualify leads, and screen candidates with interviews and scoring

Per-SeatHR TechFor HR+17

Buglet

Customer Support

A no-code feedback widget that captures bug reports with screenshots and device diagnostics, and routes them to email, Slack, and a dashboard.

SDK / EmbeddedFor SupportNo-Code+13

Usefini

Customer Support

Autonomously resolves customer support tickets across voice, chat, and email using a self-learning AI agent.

Per-SeatOn Google CloudFintech+11

Wassist

AI Agents

A WhatsApp AI agent that answers pre-purchase questions, enables checkout in chat, handles order support without tickets, and captures conversations as structured intent data

Retail & E-CommerceFor SupportB2B2C+14

Feedbask

Customer Support

Collects customer feedback, NPS surveys, bug reports, feature requests, CSAT, and reviews via an embeddable widget.

SDK / EmbeddedGDPRFor Support+14

Promptrepo

Customer Support

Extracts structured data from customer conversations on email, chat and forums and automates responses and form workflows

On FastlyFor SupportNo-Code+14

OpenCareAI

AI

Voice AI assistant that answers clinic calls 24x7, handles intake, books appointments, follows up, and summarizes patient conversations

HIPAAHealthtechFor Support+13

Inovex Support Ticketing

Customer Support

Builds custom web software and integrations that automate workflows and connect tools and systems

HealthtechAgency & ServicesFor Support+15

Semope

Knowledge Base

Builds a public help center with customizable branding, featured articles, instant search, and mobile optimization.

For SupportNo-CodeEMEA+10