Customer Support

Salesforce Service Cloud

Customer Support

Unifies customer service, contact center, field service, and employee service with AI agents to manage cases, self-service, and field operations on one platform

SysAid

Help Desk

SaaS IT service management platform for ticketing, incident, request, change and problem management, asset tracking and service automation

osTicket

Help Desk

Routes, organizes, and tracks customer support inquiries via email, web forms, and API

LiveAgent

Help Desk

Combines ticketing, live chat, call center, knowledge base and AI chatbot to manage and automate customer inquiries in one inbox

Kayako

Help Desk

AI help desk platform with omnichannel inbox, ticketing, knowledge base and automation that clears backlogs and speeds responses

EspoCRM

CRM

Open source CRM software that centralizes contacts, sales, support, and marketing to manage company relationships

GoTo

Communication

AI-powered cloud communications platform combining business phone, contact center, CX tools, video meetings and webinars to manage calls and customer interactions

RingCentral

Communication

Provides a cloud communications and Agentic Voice AI platform to automate, assist, and analyze customer interactions across voice, SMS, chat, and video

Agentforce

AI Agents

AI agent platform and CRM that automates customer support, sales development, appointment scheduling, and employee tasks across web, phone, and apps

Asking

Customer Support

Customer support platform that consolidates WhatsApp, Instagram, email, Telegram, web chat and other channels into one shared inbox

Engati

AI Agents

Provides conversational AI assistants and chatbots to automate nurture, conversion, and support across WhatsApp, voice, website, and other channels

Birdie

Customer Support

Captures customer screen recordings with repro steps, console logs and network data for troubleshooting

Wing Assistant

Customer Support

Provides managed virtual assistants across 155 roles to handle admin, sales, marketing, finance, HR, customer service and software development tasks

Emojise

Analytics

Embeddable emoji-based feedback widget that collects sentiment and helps identify bugs and ideas

GetButton.io

Live Chat

Provides a website chat button and AI chatbot that consolidates messaging apps to let visitors start conversations and get answers

QR Feedback

Customer Support

Collects customer feedback via QR codes linked to customizable forms, with analytics and response management.

Pavior

Customer Support

Consolidates live chat, session recordings, CRM, campaigns, feedback, announcements, help center, and mobile support into one dashboard.

MyAlice Live Chat

AI

AI sales and support agents that answer product questions, recommend from the catalog, and place orders, track shipments and process returns inside chat

AC Service Malaysia

Customer Support

Provides air conditioning repair, installation, chemical cleaning, and gas top-up services.

ContextGPT

Customer Support

Provides an AI chatbot trained on business content to answer customer inquiries automatically, 24/7, with features like lead collection, multi-language support, and integration with existing tools.

Logwise

Observability & Monitoring

Turns frontend and API errors into guided recovery steps for users, groups repeated failures, and provides support with full context including event ID, URL, release, and suggested fix.

Touchplot.com

Analytics

Combines analytics, surveys, and support tickets into a live customer journey map with real-time updates, showing drop-off points and reasons.

SMS to Slack

Communication

Routes SMS messages into Slack channels, enabling two-way messaging, MMS, group messaging, custom area codes, international numbers, contact management, voicemail transcription, and message relays.

feedbacks

Customer Support

Collects in-product feedback with technical context, triages it, forwards to tools, and lets teams publish updates to users.

Vtiger

CRM

All-in-one CRM that unifies marketing, sales, and support data to manage contacts, pipelines, campaigns, and service tickets

Zendesk

Customer Support

Manages and resolves customer inquiries across all channels with AI-powered agents, copilot assistance, and integrated tools for quality assurance, workforce management, and analytics.

CMDK

Communication

Adds keyboard shortcuts, command bar, read receipts, reminders, snippets, and inbox tabs to Gmail.

Nicereply

Customer Support

Provides one-click feedback surveys to collect customer satisfaction, loyalty, and effort insights.

Keatext

Analytics

Unifies reviews, surveys, and support tickets and applies AI to analyze sentiment, identify themes, and provide recommendations to improve satisfaction

HostDispute

Customer Support

Generates professional dispute letters for Airbnb cases using AI, based on user-provided details and documents.

CronbotAI

AI Agents

Automates customer service and lead capture with AI chatbots, including CRM integration, analytics, and email alerts.

Tidio

Live Chat

Combines live chat, AI chatbots, and help desk tools to automate customer support and sales interactions.

HeyDeacon

AI

AI customer support that answers questions, guides users through the product, acts on their behalf, and surfaces insights and knowledge gaps

HubSpot

CRM

Combines CRM, marketing automation, sales, service, content, data management, and billing/payments on one platform to unify go-to-market operations

Vespio.ai

AI Agents

Answers every lead 24/7, books jobs on the spot, follows up within five minutes, and provides weekly reporting.

Fin

Customer Support

Automates customer service, sales, and ecommerce interactions, resolving issues end-to-end across channels.

Crisp

Customer Support

Centralizes multichannel messaging into a shared inbox and automates support with AI agents, workflows, knowledge base, CRM and analytics

Eloqra

Live Chat

A lightweight live chat widget that forwards visitor messages to Telegram and enables replies directly from the messenger.

NINA

Customer Support

AI assistant that guides, trains, and executes workflows inside SaaS products to improve onboarding and adoption

Skippr

AI Agents

Deploys real-time AI agents that see, talk, and operate software to onboard, activate, and unblock users automatically.

Agent Best

AI Agents

Creates AI chatbots that learn from website content to answer questions, support visitors, capture leads, and drive sales.

DocCharm

Knowledge Base

Automatically detects product changes and drafts help article updates for review and approval.

FrontierBase

LLM Tools

Turns spreadsheet tables into a chatbot that answers from retrieved rows with traceable evidence

WebChatAgent

AI Agents

AI chatbot and phone assistant that answers customer questions from website and document content across chat, WhatsApp, email, and phone, with live chat handover, lead capture, and appointment booking.

OctoReception

AI Agents

Answers calls 24/7, handles questions, takes messages, books appointments, sends instant SMS alerts, provides call summaries and transcripts.

OctoMail

Sales

Automatically reads inbound inquiries, sorts real buyers from junk, and drafts replies in the user's voice for quick approval.

HighEngage

AI Agents

Answers customer questions, captures leads, creates support tickets, and hands off complex issues to human agents.

High Tech Pest Control

Customer Support

Provides termite treatment, porous pipe installation and general pest control to eliminate termites, cockroaches, bed bugs, rodents and mosquitoes from homes and buildings

AutoFlow

Knowledge Base

Converts screen recordings into user guides with AI-generated steps, screenshots, and audio/webcam capture.

ServiceBeard

Customer Support

Converts support mailboxes into issue boards by syncing emails with issue trackers, with bidirectional sync, rules engine, and multi-mailbox support.